Privacy Policy
Last updated: 25/05/2025
At Sleepy Bear, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you shop with us or sign up for our services, we may collect the following:
- Personal Information: Name, email address, shipping and billing address, phone number, and payment information.
- Browsing Data: IP address, browser type, device used, and pages visited.
- Order Details: Products purchased, payment method, and transaction history.
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Communicate order updates and respond to inquiries
- Improve your shopping experience on our site
- Send newsletters and marketing (only if you've opted in)
- Prevent fraudulent transactions and maintain security
3. Sharing Your Information
We do not sell your personal information.
We only share data with trusted third parties when necessary, such as:
- Payment gateways (like Shopify Payments or PayPal)
- Shipping providers (to deliver your order)
- Email platforms (for newsletters, if you subscribe)
All third-party services we use are GDPR and CCPA compliant.
4. Cookies
We use cookies to:
- Enhance site performance and functionality
- Remember your preferences
- Analyze site traffic for improvements
You can adjust your cookie preferences in your browser settings.
5. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct or update your information
- Request deletion of your data (where legally applicable)
- Opt out of marketing communications at any time
To exercise your rights, contact us at [insert your customer support email address].
6. Data Security
We implement secure practices to protect your data, including encrypted transactions and secure servers. However, no method is 100% secure, so we encourage safe browsing practices on your end as well.
7. Children’s Privacy
Sleepy Bear does not knowingly collect personal data from children under the age of 13. If we learn we have done so, we will promptly delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date at the top.
9. Contact Us
If you have any questions about our Privacy Policy or how we handle your information, please contact us at:
Sleepy Bear
Email: info@sleepybear.com.au
Website: https://sleepybear.com.au/